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Privacy

This privacy policy (“Privacy Policy”) governs your use of the website www.thepoweroftheheart.com (the “Website”) and the services which are owned by TPWOTH B.V. (“TPWOTH”). This Privacy Policy is a part of and is incorporated into the Terms of Use set forth here. All defined terms in this Privacy Policy shall have the meaning assigned to them in the Terms of Use. By accessing or using the Website and the services, you acknowledge and agree that you have read and agree to be bound by this Privacy Policy.

1. Modifications

TPWOTH reserves the right to add to, delete from and/or otherwise change this Privacy Policy at any time in its sole and absolute discretion. To the maximum extent permitted by law, you are responsible for monitoring the Website to determine if any changes have been made to the Privacy Policy in the future. Access to and/or use of the Website and/or the services by you after the date of any such change shall be deemed to confirm your agreement to be bound by the Privacy Policy then in effect. By agreeing to the Terms of Use applicable to the Website at which this Privacy Policy is posted, you are also agreeing to be bound by this Privacy Policy.

2. Information Collected By the Website

We collect two types of information from users of the Website: personal information described below; and non-personal information such as information about traffic patterns on the Website.

3. Personal Information

When you rent or purchase goods and/or services on the Website, we may ask you for certain personal information such as your name, address, email address, or credit card number, in order to process your order or send you promotional emails. Providing personal information in these instances is solely your choice. You do not need to provide such information or to rent or purchase goods and/or services to browse our Website as a visitor.

4. How We Use Your Personal Information

We use the information collected on the Website for a variety of purposes, including, but not limited to, running the Website and the services. We may use your information to communicate back to you, to update you on products, services and benefits, to personalize the Website for you, to contact you for market research or to provide you with marketing information, newsletters, or other information we think would be of particular interest. In addition, if you rent or purchase goods and/or services on the Website, we may send you order and shipping confirmation emails. We will always give you the opportunity to opt out of receiving such materials. You can remove your email address from our email list at any time by following the procedures set forth in Section 7 below (“Opt Out Procedures”) or by clicking on the “unsubscribe” link in every email from TPWOTH. Information obtained through the Website and/or the services may be intermingled with and used in conjunction with information obtained through sources other than our Website, including both offline and online sources.

5. Non-Personal Data

In some cases, we may collect non-personal information. Examples of this type of information include the type of internet browser you are using, the type of computer operating system application software, and peripherals you are using and the domain name of the website from which you linked to our Website. We use your information on an aggregated basis to do such things as operate our Website, enhance our Website and sell and deliver advertising.

6. Cookies

Certain features on the Website and/or the services utilize cookie technology. A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain various types of information, including a user ID that the site uses to track the pages you have visited. We may use cookies to enhance your experience on our Website, to determine user traffic patterns and for other purposes. We may also use cookies to improve the performance of our advertising on other websites. Although you may not opt out of receiving online advertisements generally, you may control the collection of data on our Website used for targeted advertising during your visits to other websites.

7. Opt Out Procedures

You have the option to opt out of receiving information from TPWOTH, the Website and the services. This opt out messaging will appear at the bottom of every promotional email that is sent out. If you no longer wish to take advantage of the Website or the services or receive any form of direct contact from TPWOTH, whether it is email, discounts, newsletters or other promotional offers or materials, contact us at distribution@thepoweroftheheart.com.

8. Sharing of Your Information

TPWOTH may share your personal information: (i) with TPWOTH’s parent, affiliates, subsidiaries, or successors (collectively the “TPWOTH Parties”), or with third parties who are under obligations of confidentiality with any of the TPWOTH Parties; (ii) if a TPWOTH Party is required by law to do so; (iii) in the event of a transfer of ownership of a TPWOTH Party, merger or other similar transaction; and/or (iv) as otherwise set forth in this Privacy Policy. We may share your information with third parties whom we believe have information of interest to you. In addition, we may share certain non-personal information with third parties for advertising, promotional and other purposes. For example, we may work with third party advertising companies, to serve and track our ads. These third parties may install other cookies. Our advertising partners may use the non-personal information they collect from our Website, in the aggregate, to help us better market and serve our customers. This Privacy Policy applies only to the Website and the services and does not address the practices of third parties who may collect your personal information. You may visit other websites, through links on the Website, which may collect, use and share your personal information in accordance with their own privacy policies. The information practices of those linked websites are not covered by this Privacy Policy, and we encourage you to be very cautious before you disclose your personal information to others. In order to provide you with the information, products or services which you have requested, we may share or transfer your personal information with our parent, affiliates or subsidiaries, or third party agents acting on their behalf. The TPWOTH Parties may be obligated to cooperate with various law enforcement inquiries. Each TPWOTH Party reserves the right to disclose or transfer personal information and non-personal information about you and your activities on our Website in order to comply with a legal requirement or request from law enforcement or other government officials, administrative agencies or third parties as we, in our sole discretion, determine necessary or appropriate for the administration of justice, or in connection with an investigation of fraud, intellectual property infringements or violations of any other law, rule or regulation, our Terms of Use or other rules or policies of our Website, the rights of third parties, or an investigation of any other activity that may expose us or you to legal liability, or to investigate any suspected conduct which TPWOTH in its sole discretion deems improper.

9. No account

To allow you to rent, purchase and/or gift goods and/or services on the Website without you (or recipients of the respective gifts) needing to create an account, all the information concerning those rentals, purchases and/or gifts is displayed on unguessable randomly generated URLs and can be accessed by: (i) others without a username and password if you share those URLs; and (ii) administrators of the Website and members of our customer support team.

10. Security

Providing a secure website is essential for your peace of mind and trust in TPWOTH. We have installed encryption software conforming to the Secure Socket Layers (SSL) protocol to safeguard all of the commerce related (i.e. credit card and billing address) information you send to us.

11. Hotjar

We use Hotjar in order to better understand our users’ needs and to optimize our services. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices – in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only) and preferred language used to display our Website. Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy. You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.

12. Children’s Online Privacy Protection Policy

The Website and the services are not intended for or directed to users under the age of 18, and we do not knowingly or intentionally collect personally identifiable information from children under the age of 13 or other minors. Where appropriate, we take reasonable measures to determine that our users are adults of legal age and to inform minors not to submit such information to the Website or the services or in response to advertisements. If you are concerned that personal information may have been inadvertently provided to or collected by TPWOTH, please contact us immediately at distribution@thepoweroftheheart.com so that we may take appropriate measures to remove such information from our database.

13. Privacy Precaution Warning

Please note that no data transmission over the internet is 100% secure. As a result, we cannot guarantee the security of the information that you transmit via our online services.

14. Your Consent

By using the Website and/or the services, and by providing your personal information to us, you also authorize the storage, use and export of your personal information as specified herein.

15. Law and Venue

This Privacy Policy and our legal obligations are subject to the laws of The Netherlands, regardless of the location of any user. Any claims or complaints must be filed with the Court of The Hague, The Netherlands.

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